The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts by Dale Carnegie Training


Ever heard people say, ‘I have good people skills’? We all have some set of people skills we may or may not be aware of.

In the real world, we are bound to work with different sets of personalities and be part of teams at work. The compatibility and teamwork is not always a smooth ride and it is very likely that we come across people we would get along with very well, and others who we just cannot stand. The entire audio book by the world-class Dale Carnegie Training, ‘The 5 Essential People Skills’ is all about dealing with different personalities.

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If you find yourself or others in direct conflict with each other at workplace, confrontation with others at work, and trying to understand how best to deal with people with different attitudes and behaviors, there is ample set of examples in dealing with different types of people in this book. Read by the same author in Dale Carnegie’s ‘Leadership Academy Course’, the flow of the book is very smooth and well-organized set of topics. Although, we are bound to come across much different types of people throughout our lifetimes, there is no doubt that the tips provided in this book help understand the different personalities and how to approach them in different circumstances and situations.

Recommendation: Everyone interested in management, HR and education would benefit best from this book.

Rating: 7.5/10

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